Customer Service Assistant

Recruiter
Qcom Outsourcing Ltd
Location
Droitwich
Salary
Competitive
Posted
21 Sep 2017
Closes
05 Oct 2017
Job Type
Administrator
Contract Type
Permanent

A customer focused administrator/scheduler is required to prioritise, schedule and progress service calls. Operate a computerised Service Management System you will interface and coordinate activities between our engineers and clients, to ensure Service Level Agreements and customer expectations are met, whilst productivity is maximised. This will be performed alongside service administrative duties. Experience of a similar position is required, but not necessarily in IT. You will be a true ambassador of Qcom Customer Service ethos.

Full Time position

Normal hours and excellent career opportunities are offered.

Meets minimum wage, salary dependent upon experience.