Customer Service Supervisor - Lichfield

Recruiter
HOLLYFIELD PERSONNEL
Location
Lichfield
Salary
£20,000 per annum
Posted
29 Sep 2017
Closes
18 Nov 2017
Contract Type
Full Time

Do you have experience in Supervising and leading a team?

Our highly established client based in Lichfield are recruiting for a Customer Service Supervisor to join their fantastic team on a 9-12 month fixed term contract.

Day to day duties include:

  • Supporting and inspiring the customer service team
  • Managing the customer service team on a day to day basis
  • Supporting management with daily monitoring of the department
  • Drive the team to the best of their abilities
  • Dealing with customer complaints
  • Dealing with customer and staff reports
  • Implementing the KPI's with team members

Skills and Experience required:

  • Driven, focused individual
  • Passionate drive for delivering exceptional customer service
  • Previous customer service experience
  • Must be an excellent communicator
  • Professional telephone manner
  • Strong organisational skills

Hours:

Full Time Hours

Salary:

£20,000 - £23,000 Per Annum DOE

***Please note due to high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful***