Customer Services £15,000 - £16,000 Permanent
Your new company
Hays are working are behalf of a telecommunications company based in Telford town centre who are looking for a customer service agent.
Your new role
This is a permanent full time position and you'll be within a team who are the point of contact for all customers. You'll be assisting your team by resolving queries and feeding back the resolution to the customer. Within your team you are responsible for communicating any issues with deliveries and dealing with these issues and queries.This position is based in Telford town centre for an expanding business who require an experienced Customer Service Advisor. They are ideally looking for candidates with a minimum of 2 years Customer Service advisory experience, who are looking to progress their career. This is a contact centre environment dealing with high call volumes.
What you'll need to succeed
You'll have previous customer service experience with technical knowledge of the service you provide. You'll be extremely driven and customer focused and have excellent problem solving skills. Your ability to work well under pressure will be key to your success.
What you'll get in return
You'll be working in a professional environment in modern offices with a well structured career path. .
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.