Customer Service Advisor - ~German Speaking

Recruiter
Advancing People
Location
Leominster
Salary
17500.00 GBP Annual
Posted
30 Sep 2017
Closes
28 Oct 2017
Contract Type
Permanent

Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client based in Herefordshire

As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of GBP17,500 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.