Salary: Band C, GBP19,615 - GBP22,782 per annum
Basis: Full Time 37 Hours
Work Pattern: Monday - Friday
Type: Fixed Term Contract for 6 months
Our client is one of the largest and most successful housing groups in the Midlands providing around 30,000 homes with a turnover of GBP140 million per year. They want everything they do to help achieve their vision of 'Creating places where people are proud to live and work' and to put their customers and employees at the very heart of this delivery.
They are looking for a target driven Lettings Officer to support the provision of a high quality allocations, lettings and empty property management service. The successful Lettings Officer will be able to quickly build relationships across a range of audiences, and will be organised, resilient and have a commitment to excellent quality customer service.
If this sounds like you and you are actively seeking to make a difference they would like to hear from you
You will be responsible for letting properties in line with their policies and procedures, ensuring properties are advertised and shortlisted promptly, and properties are let at their highest standard.
This is a customer facing role and as a result you will have previous experience in a fast-paced customer service role. You will be able to confidently deal with vulnerable customers in difficult situations and ensure an excellent level of service is delivered whilst meeting business needs.
Due to the nature of the role you will possess a current clean driving licence and have access to a car. The ability and willingness to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service is required.
This post is subject to a Basic DBS check (Disclosure and Barring Service).