National Account Manager

Encore Personnel Services
30 Sep 2017
13 Oct 2017
Contract Type
Full Time

An exciting opportunity has arisen for an experienced National Account Manager to join an established Manufacturing and distribution company based in Birmingham.

The Role

As a National Account Manager you will be responsible for the quick turnaround of enquiries and the fast and effective issue resolution for small number customers. With a broad range of categories available to you, you will be accountable for developing the revenue and profitability of your account portfolio.
Key responsibilities will include:
- Understanding your customer's wants and needs and prioritising your efforts accordingly
- The delivery of revenue and profitability targets through the successful retention, management and growth of an existing account portfolio
- Building commercially viable pricing based on industry knowledge and assumed costs
- Operational delivery through effective internal communication and follow up

The Candidate

- A minimum of 5 years in a customer facing Account Management role
- Working in / supplying a retail environment
- Knowledge of packaging / bag manufacturing would be preferable
- Consistently delivering agreed customer KPIs and SLAs
- Accurate analytical skills and a strong attention to detail
- Excellent stakeholder management both internal and external
- A successful and consistent record of delivering to targets and deadlines
- A track record of delivering innovation and profitable growth
- PC Literate, MS Office, competent Excel skills

Please note this position, although based at the head office in Birmingham, there will be a large amount of travel to customer sites and distribution centres when required

Encore Personnel are an Equal Opportunities Employer. Specialist Recruiters in the Technical/engineering, Industrial, Driving, Energy and senior appointment sectors. Supplying nationally. Encore offer a 'refer a friend' reward scheme where you could receive a gift of up to £500.

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