HR Advisor

360 Resourcing
30 Sep 2017
20 Oct 2017
Contract Type
Full Time

Exciting opportunity not to be missed! Our client has a unique opportunity available for a Senior HR Advisor to join the team in Coventry. The role is a full time, permanent position offering a competitive salary plus excellent benefits.

They have a range of contact centre roles specialising in Customer Service, Risk Management, Collections, Back Office, and Help Desk related services for Financial Institutions. They operate from two UK locations, Milton Keynes and Coventry, and from Barneveld in the Netherlands.

They currently have an exciting opportunity for an experienced Senior HR Advisor to join their Coventry team. They are offering a competitive salary plus excellent benefits.

What are the responsibilities of the Senior HR Advisor?

- Provide ongoing support and mentoring to operations, offering objective and practical on all employee relations matters as necessary.

- Update internal HR systems with leavers, transfers, disciplinary information and any additional ad hoc HR information.

- Maintain employee information and documentation in line with compliance and audit requirements

- Support with the requirements of the business objectives by participating in the recruitment and selection process.

- Proactively identify trends from analysis of turnover reports and exit interviews to propose and implement changes that will reduce turnover. Develop and manage action plans re: retention & turnover.

- Work closely with business area managers to identify trends and implement initiatives to reduce absence. Support operations managers and team leaders in ensuring that the absence management policy is being adhered to.

- Undertake duties of a general nature or additional tasks as may be required from time to time as required by Manager and/or to facilitate the achievement of the HR Team’s objectives.

What skills do I need to have to become the Senior HR Advisor?

- CIPD level 5 qualification

- A strong background in employee relations

- Excellent interpersonal and communication skills

- Strong analytical skills with the ability to influence

They offer a fantastic benefits package!

As well as a competitive salary and a fast paced, fun working environment this role comes with the following benefits:

- 25 days holiday, excluding bank holidays (With the option to buy/sell an additional 5 days)

- Free on-site parking

- Pension scheme

- Childcare voucher scheme

- On-site canteen

- Eye Care Vouchers

- MediCash Health Plan (On completion of 6 month service)

If you have the skills and knowledge to become their Senior HR Advisor, please click apply now!

Please note, all successful applicants will be subject to a financial background and criminal record (DBS) check as part of their recruitment process.

They are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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