My client based in Walsall are looking for an experience administrator to join their team.
Duties will include:
? Dealing with customers in a friendly and professional manner and ensuring repeat business
? Answering phone calls and dealing with customer requests and issues.
? Checking and replying to emails and customer enquiries.
? Organizing transport and costing of the deliveries.
? Managing eBay, Gumtree, Facebook posts in a professional manner
? Picking and packing for online orders.
? Using Sage for invoices and handling with cash and card payments.
? Uploading items onto the online websites.
? Assisting delivery drivers.
? Showing customers around the warehouse and explaining items.
? Liaising with colleagues to synchronise deliveries.
? Good knowledge of Microsoft Office
? Marketing experience - you will be required to promote our company on various online campaigns on sights such as facebook.
? Experience of up selling and cross selling to customers is essential.
This is role is 9-5 Monday to Friday but you maybe required to work 1 Saturday per month.
Location is accessible via public transport but there is also parking.
PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.