Customer Liaison Engineer

Owen Daniels Consultancy Ltd
30 Sep 2017
20 Oct 2017
Contract Type
Full Time
Customer Liaison Engineer My client is a leading automotive manufacturing business based in the Midlands and they are seeking a Customer Liaison Engineer to join their growing Applications Engineering team. Customer Liaison Engineer Summary of Position Liaise permanently with the respective customers to support the Regional/Global Application Engineering Platform Teams for communication on technical matters Customer Liaison Engineer Core Responsibilities * Direct contact with Customer as extension of Platform(s) teams * Personal relationship builder with customer * Understand the customer requirements / specifications for the product * Facilitate new business opportunity discussions & collaboration activities * Negotiation interface for drawing release and change management * D-Phase & VAVE management / margin enhancement * Coordinator of actions / responses as required by Platform(s) teams, especially for time-critical issues (eg. Problem Solving and Eng Deliverables) * Maintains common approach / technical standardization across Customer Platforms * Specific support to "Account Initiatives" as agreed for European region * Interface to local suppliers / sub-suppliers for programme specific needs * Engineering and programme data management. * Support the local Prototype and Test planning/reporting activities. * IMDS data input, local MRP system data input and structure. * Support quality improvement & related problem-solving initiatives * Additional Application Engineering tasks as agreed with the Chief Eng and/or the Site Global Engineering Manager * The individual may have to carry out other tasks not described above in line with business needs. Customer Liaison Engineer Minimum Qualifications/Experience/Skills Education/ Experience/ Skills: * Engineering Degree or equivalent Customer Liaison Engineer Knowledge of the following: * Knowledge/understanding of company Product Lines would be an advantage. * Customer interfacing. * Engineering design * Development * Problem solving * Computer Literate * Communication skills * Team working skills.
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