CRM Administrator

Randstad Sourceright
30 Sep 2017
25 Oct 2017
Contract Type
Full Time

About the company

Our client are a leading global consultancy spanning nineteen countries with a global turnover of £80,000,000. Working with small to medium sized business, our client provides business advisory and group buying services to all of it’s clients.

About the role

Due to expansion our client is now looking to recruit a CRM Administrator to provide marketing support to their clients, and support a wide variety of customers internally. It’s expected with this role that you will quickly become a “CRM Champion” providing support and advice to internal stakeholders on how best to utilise the system.

Key responsibilities include:

  • Day to day administration of the CRM system, adding and amending customer details and marketing preferences

Monitor and identify data quality and put in place processes and system changes to improve accuracy or rectify any known issues
Working with Customer Service Team to develop processes for keeping customer data regularly updated
Responsible for resolving second line support queries for the CRM system - including (but not limited to) user setup, user removal, maintenance of access rights, setup of new reports and views

About you

You will be excited about working with a global consulting business, extremely values oriented and have a keen eye for detail. Key attributes include:

  • Experience with Sage CRM

Demonstrable customer services skills
Proactive and solution focussed approach
Organised and methodical
Used to working in a busy team
Responsible and proactive
Cheerful and positive, like all the other members of our team!

Salary and Benefits

£25,000, car or car allowance plus free lunch, drinks and snacks

Next steps

To find out more about the role, or to submit an application please send your CV with covering letter attached by clicking apply.

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