Underwriters - Head Office (Coleshill)

£18k per year
30 Sep 2017
25 Oct 2017
Contract Type
Full Time

Underwriting Administrator - £18,000

Customers are at the forefront of everything we do, if you are a customer-centric individual, who understands the importance of excellent customer service, then look no further as PerfectHome is the company for you.

Established in 2006 PerfectHome is a household goods retailer offering top quality products to customers through flexible weekly, fortnightly or monthly payment options.

As part of a newly-created department you will be responsible for handling customer applications for credit. You will need to demonstrate exceptional analytical skills and a high degree of attention to detail, to ensure that we make the right lending decision every single time.

The position is offered on a Monday - Sunday basis covering 37.5 hours across various shifts..


  • Process customer applications for credit and reach a decision based on the company's lending policy.
  • Analyse bank statements to ensure that the repayments for any credit granted will be affordable and sustainable.
  • Liaise with customers and colleagues to investigate any concerns or anomalies relating to the application.
  • Provide guidance to colleagues with underwriting queries.
  • Provide exceptional customer service to internal and external customers.

Required Skills & Experience:

  • Exceptional attention to detail and analytical ability.
  • Strong communication skills.
  • Time management & organisational skills
  • Ability to deliver a high level of service to internal and external customers.
  • Ability to use basic software packages (i.e. Word, Excel) and to learn internal IT systems.
  • Sub Prime Underwriting experience and experience of working in a regulated industry would also be an advantage.


  • 20 Days Holiday Entitlement increasing with service to 25 days
  • Stakeholder Pension (including employer contribution)
  • Childcare Vouchers Scheme
  • Discounted staff purchases (after a qualifying period)

This is a very rewarding role in an extremely fast paced business, please apply today if you feel you have what it takes.

This job was originally posted as www.totaljobs.com/job/76210720

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