Call Centre Advisors x 20

Signet Jewellers
29 Sep 2017
18 Oct 2017
Contract Type
Full Time
Call Centre Advisors x 20 - Temporary fixed term contracts until January 2018 (starting 31st October)

Signet Jewellers, Hockley, Birmingham (B19 1DS)

Full Time - 37 Hours

Are you experienced in a call centre or customer service environment?
Would you like to be part of a successful, global business?

If so, look no further!

With Black Friday and the Festive season just around the corner here at Signet we’re looking for 20 talented Call Centre Advisors to join us in October 2017 to ensure we make our busiest and most exciting time of the year special for our customers!

As a telephone-based Customer Advisor at Signet Jewellers (H.Samuel, Ernest Jones & Leslie Davies), you’ll provide us with vital support responding to customer enquiries regarding; service, repairs, products and deliveries.

You’ll support our 500 retail stores throughout the country, this will include answering calls, checking stock and contacting suppliers and customers to arrange deliveries.

What you need to know
- Start: You will need to be able to start work full time in Mid-Late October
- Duration: Until January 2017
- Hours: 37 hours per week on a rota basis across our opening hours
- Shifts: Your rota will include 5 out of 7 days including weekends.

(Our call centre opening hours are: Monday to Friday 9am-7pm; Saturday, 9am-5pm & Sunday, 10am-4pm)

Suitable Applicants must have telephone based customer service experience ideally from a Call centre / Contact Centre environment and love providing amazing customer experiences.

If you’re confident in providing exceptional customer service and responding to customers via e mail professionally this could be the perfect role for you!

What you’ll get in return
Attractive salary, excellent staff discount from day one, competitive annual leave allowance and more

Apply now to make sure you are part of something special this Christmas!

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