Senior Income Analyst

Mottram Search Limited
£30,000 per annum
01 Oct 2017
19 Oct 2017
Contract Type
Full Time

Make an impact in this transforming industry as a Senior Income Analyst. Our client requires someone who will report to the Head of Back Office Operations. The primary objective is to ensure forecasted revenue is met/exceeded and metering is aligned to the billing process for all customers.


  • To ensure that the billing and metering activity is carried out in a timely manner to ensure cashflow is not held up
  • To provide analytical insight and recommendations in process changes to the Billing, Metering and Void Property processes
  • To provide analysis using SQL and MI tools on effectiveness of the income operation including the empty property portfolio.
  • To validate and manage the payment of invoices for Operations contracts
  • To provide expert knowledge and support to the senior management team on Income activity
  • To prepare presentation‚Äôs and insight to the management team on aspects of income/revenue
  • Work with the Billing Controller and Senior Credit Analyst to ensure a joined-up approach of the bill to cash journey
  • To ensure new business and key customer billing activity is carried out in a timely manner


  • Data quality management concepts
  • T-SQL
  • Experience of SSIS, ETL & Data Warehousing
  • Experience of SSRS Proactive, problem solving to consider all options but committing to a course of action and delivering the outcome
  • Detailed data analysis and presentation
  • Knowledge of utility (preferably water) billing and revenue management
  • Knowledge of metering processes and the link to efficient billing processes
  • Experience of process changes and business improvement
  • Excellent knowledge of Microsoft Office tools and computer literate
  • Excellent analytical and problem-solving skills
  • Ability to quickly identify trends
  • Excellent communication skills which create an environment that enables them to challenge at all levels, learn and contribute
  • Creates and delivers meaningful and relevant communications
  • Proactively identifies and delivers improvements to the customer journey
  • Drives, contributes and supports their peers to ensure a high performing business area/team
  • Ability to manage own development
  • Proven ability to work in a fast-paced environment and deliver under tight time frames
  • Drives and demonstrates business core behaviours at all times
  • Effective personal skills and interaction with others
  • Ability to make sound decisions that do not place performance or others at risk
  • Excellent organisational skills and time management
  • Leads and inspires others to do the right thing for customers every day
  • Recognises and responds to patterns and trends in customer demand and takes appropriate action
  • Proven influencing skills both upwards and downwards

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