An exciting opportunity has arisen for a COURIER MANAGER managing the Courier Drivers out in the field. Based out of our clients busy BIRMINGHAM site. In this fast-paced role you will have the flexibility and autonomy to think both creatively and commercially to manage your area, ensuring all deliveries run smoothly. It is an exciting time to join as they continue to grow and give their people the opportunity to innovate and develop new solutions to keep them ahead of the game.
Field-based, you'll be on hand to ensure all couriers in your area fulfil their orders for the day. Regularly meeting with local couriers and the depot manager, you'll look to you to improve processes and make sure everything runs smoothly. You'll solve problems, recruit your team and provide back-up cover in case of illness and holidays. With the support of the clients centralised network mapping team, you'll produce reports and help develop the most efficient, cost-effective routes.
This role comes with a company car and a bonus of up to £6k per annum.
It will be up to you to make sure the client keep their promises and deliver packages to set client contracts. While some logistics, customer service or management experience would be great, we're more interested in your ability to make quick decisions, think on your feet and prioritise your own busy workload.
The ability to work autonomously is key. Training will be given and your Regional Manager will offer you support, but you won't be given a list of tasks for the day. That's down to you, and they look for candidates that relish this autonomy and thrive in a pressurised, competitive environment where your decisions count, and in turn you are rewarded with a bonus for successfully hitting targets.