Lab Technician paints & ink

Recruiter
Manpower
Location
Wolverhampton
Posted
01 Oct 2017
Closes
13 Oct 2017
Sector
General
Contract Type
Full Time
Due to continued success of their products & growth in all departments, my Client is looking for a Lab Technician.

As a Lab Technician, you will provide an effective service for customers and sales staff for all customers; ensuring the local activities are co-ordinated and the internal and external customer have a resolution. This service entails production of urgent bespoke colour manufacture and resolving technical issues or problems that may arise.

You will be responsible for :
*overseeing that the products dispatched meet the customers specification and Q. C. standards are regularly audited
*Ensuring communication with the sales desk is maintained effectively, & production and account managers activities are co-ordinated.
*12 month rotation of samples on a rolling schedule
*Supporting the production area may be required, for which full training will be given
*Regular liaison with the production site and technical department with technical based information on suitability of products for substitution if and when required
*Effective reporting to the technical co-ordination manager the activities within the department weekly
*Your work space will be maintained to meet with both Company & Customer requirements
*Ensure ALL customers (internal and external) receive the best possible service in terms of answers to complaint and queries and information requirements.
*Advise of short term possible solutions to out of stock problems

Education & experience

You must have previous ink and lab experience with several years within the printing ink industry in a laboratory, ideally with experience in production and colour matching/customer service departments.

you will also have:
*Confidence under pressure and meeting deadlines.
*Excellent communication skills, coupled with good problem solving ability.
*Very good Customer Service skills.
*Computer literate
*Have a flexible approach to work, prepared to travel and sometimes between sites, sometimes overnight stay will be required, travel is fully funded.

Can you see yourself succeeding in this role.

I would love to hear from you

Jayne