Operations Manager/Director

SBS Insurance Services
£25,000 per annum
01 Oct 2017
20 Oct 2017
Contract Type
Full Time

We are one of the most progressive Insurance Claims companies in the UK, having won the top industry awards for the last 2 years, and we work with all the top Insurance brands in the UK. Technology is re-shaping our industry with the introduction of Artificial Intelligence and the move to a digital claims process. We are constantly striving to improve our claims performance and seeking new talent to bring improvements to ur operations.

We operate our claims from a Cannock call centre. We are looking for an operations manager to oversee some of our call centre operations.

  • Experience at managing call centre operations
  • Good process skills and people skills
  • Ability to spot efficiencies in operation
  • Logical mind which is sytem driven
  • Some Insurance claims experience useful but not essential

It is important that you are a team player as you’ll be working in a relaxed environment where you will be encouraged to expand your skills, develop your own capabilities and use innovative management techniques to ensure the smooth daily transistion of claims through our systems, and above all else - enjoy what you do!

This job is initially for a 3 month contract, however, a permanent position may be available at the end of the term.