Customer Support Assistant

Recruiter
Yodel Delivery Network Limited
Location
Birmingham
Posted
01 Oct 2017
Closes
16 Nov 2017
Contract Type
Full Time


Do you want to be part of the festivities and deliver some seasonal spirit throughout Sandwell?

We are looking for Seasonal Logistic Administrators to within the Sandwell depot.

Hourly Rate: £8.01

Hours and Shift Times: 40 Hours working 5 out of 7 days

Here at Yodel, we handle millions of parcels - and that makes for some excellent career opportunities for customer focused administrators. As a key member of our friendly service centre team, you will support activities right across our operation, working closely with managers, drivers and warehouse colleagues to deliver an exceptional service to our customers.

Duties will include:

  • Full involvement from parcel dispatch through to returns
  • All administration duties relating to the smooth running of the depot
  • Assisting with new starter inductions
  • Performing compliance and process checks for your management team
  • Assisting customers with any queries that they may have
  • Ensuring parcels are delivered on time

To join us as a customer service administrator you will need:

  • Strong interpersonal and communication skills
  • A good working knowledge of MS Office
  • Good attention to details
  • An excellent customer service attitude
  • The ability to communicate with a diverse customer base

If you are ambitious, customer focused, thrive on a challenge, have the ability to deliver an exceptional customer experience and enjoy working as part of a team, we want you to be part of the Yodel story.

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