Sales/Customer Service Coordinator

Recruiter
Hays Specialist Recruitment Limited
Location
Newcastle
Salary
16000.00 GBP Annual
Posted
03 Oct 2017
Closes
31 Oct 2017
Contract Type
Permanent

Permanent Internal Sales/Customer Service Co-ordinator

Your new company
Your new company is the UK's largest testing equipment specialist who are leading the way in the supply, repair and calibration of test equipment.

Your new role
You will be an internal sales/ customer service coordinator. This is a non-technical role and will largely involve;

  • Inbound telesales calls
  • Responding reactively to calls
  • Responding and reacting to incoming emails
  • Using and responding to customers via a 'live chat' platform
  • Delivering fantastic customer service
  • Assisting with online content management
  • Account management of online databases and platforms
  • Dealing with E-commerce
  • Some outbound calling to correct errors of orders
  • Natural career progression


What you'll need to succeed
You will need to have worked in a similar capacity beforehand. You will be confident taking inbound calls and helping customers. You will be experience and confident using Excel. Applicants will only be considered who have a background in telesales/ account management/ customer service.

What you'll get in return
You will receive a salary of GBP16000-GBP18000 DOE. Working hours are 8:30-5:30 Monday to Friday. Holiday entitlement - 20 days + bank holidays.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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