Branch Administrator - Stoke

Mears Group PLC
02 Oct 2017
02 Nov 2017
Contract Type
Full Time
Mears have an opportunity for a Branch Administrator to join our branch located in Derby. In return, we offer a competitive salary, extensive training, company annual fun days, child care voucher scheme, flexible working patterns and access to the Mears Advantage money saving scheme and Mears Assist employee support hotline. Mears Care Limited is part of the Mears Group (PLC) and are one of the UK's leading providers of home care and support delivering high quality care. We have over 180 branches nationwide, provide care for over 40 000 older and disabled people with 17 000 well trained and dedicated staff. The Branch Administrator will act as part of the branch team, facilitating the delivery of care and the achievement of Key Performance Indicators by the provision of customer based administrative support. The Branch Administrator`s role will involve: * Using the business operating system verify, input timesheets and process payments * Provide early warning of financial irregularities to Service Manager and Commercial Finance Partner * Manage of the export of accurate payroll data * Reconcile visit data and confirm visits on a weekly basis * Compile and print events management reports for Care Workers and customers * Assist the Care Manager or Registered Service Manager and liaise with Area/Specialist trainers * Co-ordinate NVQ/Apprentice nominations * Order and maintain stock levels * Arranging for the continued upkeep and maintenance of branch equipment and associated service records * Provide excellent customer service to all internal and external customers * Filing of documents in relation to Care Workers and customers * Operating and maintaining a system for office post * Organising collection of confidential waste * Dealing with telephone enquiries and forwarding messages * Maintain accurate branch visitor records * General administrative duties as required such as photocopying, typing, note/minute-taking * Focus on recruitment and the administration involved in this. * Assistance managing the ATS system The successful Branch Administrator will have: * Working knowledge of administrative procedures in a domiciliary care environment * Working knowledge of Cold harbour system * Business Administration qualification * Proficient in the use of Word, Excel, Access and PowerPoint * Ability to work efficiently without close supervision * Experience of general office procedures * Good communication skills & telephone manner * Ability to make a positive contribution to a team The hours of work are 40 hours per week, 0900-1730hrs. Monday to Friday. Mears look for people who share our commitment to working in the community and who really want to make a positive difference to people's lives. Mears promotes diversity and is an Equal Opportunities employer.This post is subject to an enhanced DBS/PVG disclosure, which will be paid for by Mears. Please apply online today to be considered for the Branch Administrator role.
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