Partnership Manager

Reed In Partnership
Newton Solney
£28,000 per annum
04 Oct 2017
24 Oct 2017
Contract Type
Full Time
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

We are an ambitious organisation which has undergone significant growth and diversification. The business now employs 400 staff delivering a diverse portfolio of employability, skills and youth services across the United Kingdom. The business currently has a number of exciting opportunities within its employability programmes, apply now to join our team.

The role

The Integration Manager is responsible for identifying and building relationships with relevant local services to ensure our employability programmes are aligned and fully integrated with local provision e.g. IAPT, drug and alcohol services etc. The Integration Manager will, through our Route Planner Tool (RPT) provide clear, up to date and accessible information to enable our operational teams to identify and access appropriate support for their caseload. Through regular reviews with our operations team they will identify gaps in provision and/or the accessibility of current services and source additional or alternative local solutions to meet these needs. The role will also be responsible for managing and quality assuring external provision ensuring that it is accessible and delivers to expected outcomes.

Key accountabilities

Identification and development of links to local complimentary services:

Making contact with stakeholders (as identified in the Stakeholder Engagement Strategy and Contract Implementation Plan) to build relationships and provide access to their services.
Liaise with Business Manager and local operational teams to assess needs of our Member caseload, identifying any gaps in existing provision.
Continually map provision and service gaps, quickly implementing additional or alternative provision in response to any changes in services e.g. removal or changes to local services.

Accessibility and understanding of available services:

Ensuring all local services with whom we have built a relationship are recorded within our RPT.
Regularly reviewing provider details ensuring that service details are accurate and that referral mechanisms and points of contact are kept up to date on the RPT.
Promote with local operational teams the use and understanding of the RPT.

Stakeholder Engagement & Management:

Engaging with Stakeholders across the geographical patch, through regular face-to-face and telephone contact.
Manage and monitor Specialist & Integration Partners against agreed quality and/or performance KPIs as agreed in their SLAs.
Representing Reed in Partnership at local Boards/Forums/Meetings.

Essential Criteria

Able to work independently i.e. used to working in autonomous roles and is a self-starter.
Strong interpersonal and stakeholder relationship skills e.g:
Ability to build effective working relationships with internal and external stakeholders.
Ability to work with a wide variety of people (CEOs, senior manager, front line staff).
Ability to be flexible and adapt to working with organisations with different working cultures.
Resilient and persistent.
Sales orientated with ability to pitch in personable and engaging manner.
Excellent communicator verbally and in writing.
High standard of advocacy, communication, presentational and interpersonal skills.
Well organised and attentive to detail.

Disability Confident Commitment

Disability Confident Commitment

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.