Assistant Events Manager

04 Oct 2017
18 Oct 2017
Contract Type
Full Time
Job Description

Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customers everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.

A seasoned project manager with plenty of creative flair, you'll work on a programme of exclusive, market leading events set to surprise, amaze and amuse our customers throughout the year. You will have excellent network of creative contacts in your city that you can utilise to bring exciting partnerships to Selfridges. You will work end to end on projects from concept, production, customer profiling to delivery.

This is a multifaceted role that touches all areas of the business, you will work with teams across the business to keep everyone up to speed with multiple, large scale projects, negotiating with suppliers to get the best deals and keeping a close eye on the budget every step of the way.

About the role

To curate and deliver events which support the driving force 'to deliver the unique Selfridges Spirit to customers and team members'. To be the go to person for city centre contacts and drive creative partnerships for Selfridges in Birmingham.

Based in our Birmingham offices you'll provide a unique and tailored service in our Events department to customers internally and externally, going beyond the ordinary to create moments that cannot be experienced elsewhere. Our customers expect extraordinary service delivered by people with a genuine passion for what they do and to share their unparalleled level of knowledge whilst taking enormous pride in maintaining our exceptionally high standards.

Your passion and confidence will set you apart. While consulting with Selfridges partners and suppliers you'll take real pride in delivering a personalised and professional service. You'll have genuine passion for Events inside and out with a natural curiosity to discover and explore more about Events to share with others. Bringing your personality to the service experience you will always look to genuinely connect with your customers while thinking creatively to bring your ideas to life. As well as having the ability to work well as part of a team, you'll be willing to embrace opportunities to build your skills in order to offer quality and reassurance to all of our internal and external.

We are looking for someone who can Curate and deliver a programme of events and experiences that surprise, amaze and amuse our customers that support our driving forces and increase customer retention amongst our Elite & VIC clients. Alongside this you will be Managing suppliers and partners in the delivery of event production to the high Selfridges standard, working with buying and store leadership team on identifying key opportunities for your store to ensure we are supporting new brands launches and spaces.

About you

Extraordinary experiences are not only for customers, but team members too. We offer all team members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our team members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

This role's key benefits includes 30 days holiday including bank holidays, potential for performance related bonus, subsidised gym membership offer, season ticket loan, cycle to work scheme, pension contribution and not to mention a generous staff discount!

About us

Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 190 9.

The founder's spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business. With the store being named 'Best Department Store in the World' on three consecutive occasions in a row (2010, 2012 & 2014) and most recently being awarded the title of 'World's Best Sustainability Campaign by a Department Store' at the Global Department Store Summit 2016, Selfridges today is more than just the sum of its products. It's a shopping experience that promises to surprise, amaze and amuse and to this day, as Harry Gordon Selfridge said, 'Everyone is welcome'.

Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

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