FULL TIME Customer Service Advisors £820ph - Kenilworth LB

Recruiter
HOLLYFIELD PERSONNEL
Location
Kenilworth
Salary
£8.20 per hour
Posted
04 Oct 2017
Closes
15 Nov 2017
Contract Type
Full Time

Are you Customer Service focused?

Are you looking for a new exciting career in Customer Service?

We have a fantastic opportunity based in Kenilworth, Coventry. They are looking for Customer Service Advisor's to join their team on a temporary to permanent basis.

Duties Include:

  • Dealing with general customer service enquiries
  • Investigate and identify root causes for customers and resolve complaints
  • Liaising with departments to create the best solutions for customers
  • Providing a consistently good level of customer service within a timely manner and within SLA's
  • Receive and make calls in a professional manner

Skills/Required Experience:

  • Exceptional communication skills both written and verbal
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound and outbound calls
  • Good negotiation skills
  • IT literate
  • Ability to work in a fast paced environment
  • MUST BE A DRIVER DUE TO LOCATION

Working hours:

Full Time 37.5 hours a week between the hours of 8am-8pm

Salary:

£8.20 per hour rising to £17,000 after 8 weeks

This is a FANTASTIC opportunity. Please apply or contact Hollyfield Personnel if you believe this role is for you!

***Please note due to high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***