10 x Inbound Customer Service Advisors - Kenilworth £820 per hour Temp - Perm

Recruiter
HOLLYFIELD PERSONNEL
Location
Kenilworth
Salary
£17,000 per annum
Posted
04 Oct 2017
Closes
15 Nov 2017
Contract Type
Full Time

Our very successful and growing client based in Kenilworth are currently looking for 10 Inbound Customer Service Advisors to join their team immediately on a temporary to permanent basis.

These roles offer fantastic benefits with amazing salary progression!


Main duties Include:

  • Taking inbound calls from customers regarding queries and complaints
  • Making outbound calls to customers to ensure customer satisfaction
  • Liaising with internal departments
  • Responding to customer cancellations
  • Providing a constant good level of customer service within a timely manner

Skills:

  • Excellent communication skills both written and verbal
  • Ability to work in a fast paced environment
  • To be able to work well within a team and individually
  • Experience of working within customer service
  • Must have your own transport due to the location of the client

Salary:

£ 8:20 per hour for first 8 weeks then £17,000 per annum when permanent!

After 1 year your salary will increase to £18,000

After 2 years your salary will increase to £19,000

Hours:

Monday - Friday 37.5 Hours per week

Half an hour lunch everyday

Working hours are discussed dependant on your circumstances but you must be flexible to work between the hours of 8.00am - 8.00pm

Must be able to work 1 in 3 Saturdays.

If you work a Saturday you will only work 4 days in the week.

Benefits:

  • Free car parking on site
  • Ongoing training and career development
  • Free breakfasts!
  • Childcare vouchers
  • Discounted high street vouchers
  • All bank holidays you have off
  • Enhancing your customer service skills and knowledge

**Please note: Due to the high volume of applications we receive, if you haven't had a response within 1 week of making your application then please assume that, on this occasion, you've been unsuccessful**