Trainee / Junior Software Support Consultant to GBP20,000

15000.00 - 20000.00 GBP Annual + GBP15000 - GBP20000/annum
06 Oct 2017
24 Oct 2017
Job Type
Contract Type
Here is a genuine opportunity to build a career in IT, starting with a job that values your personality and people skills as highly as your interest in technology.

You'll be applying for a job that comes with full training and great support from an experienced team.

Start your IT career by learning to support an IT product that manages and improves the efficiency and quality of the manufacturing process for medium to large sized organisations.

If you are the right candidate for this Trainee / Junior Software Support Consultant you'll be the kind of person who loves to solve problems, is able to explain detailed instructions in an easy to understand way and is a patient person.

Software support can sometimes be frustrating, but it is rewarding when a customer is grateful that you've fixed a problem.

Skills and experience required for this Trainee / Junior Software Support Consultant role:

Some customer support experience is useful, but not essential - it's more about your attitude
Outstanding telephone communication and rapport building skills
A genuine appetite for a career in IT
Qualifications from BTEC to Degree level considered, but is not essential
Solid written and verbal English skills is a must
A diplomatic nature and disarming personality would be great
A natural interest in fixing problems or solving puzzles
Determination, a robust nature and a sense of humour will all stand you in good stead

More about the company:

Our client provides ERP (Enterprise Resource Planning) and MRP (Material Requirements Planning) software throughout the UK.

Customers rely upon the software to run their manufacturing process, stock control, sales order processing, quotations and estimates etc. It is also integrated with third party software for accounts and billing.

The software is highly valued and the support department is well considered. In a recent customer survey 100% of users rated the Support Team as Very Good to Excellent!

This is a group of people who enjoy what they do and who want the company to prosper. As it continues to grow career options will open, so they are looking for somebody with a long-term view who wants to be part of something exciting.


Salary cGBP20,000
20 days Holiday + Bank Holidays


Redditch, Worcestershire.

On a modern business park with on-site parking and on a regular bus route.

Apply now or call Nancy on (Apply online only) for if you need more detail.

Trainee / Junior Software Support Consultant to GBP20,000

IT, Software Support, first line, 1st line, junior, trainee