Customer Service Advisor - 16hrs
About the role
Fancy taking your first step into a retail career? Or maybe you already have customer service experience and you are looking for a new challenge? Either way, just bring your natural flair and confidence for working with people to us and we will teach you the rest!
Our colleagues are, quite simply, the core of our business. Without them, our customers wouldn't experience the exceptional level of customer service and specialist knowledge they expect when they walk into our Halfords stores. If you enjoy working in a fast paced busy environment with plenty of variety and chances to learn new things about all things car and bike related, as well as the day to day tasks carried out in a busy retail store, then you will love Halfords!
Bring your personality, enthusiasm and passion for Retail and Customer Service and we’ll give you the tools and training to be a success! From our 3 Gears training and Retail Level 2 Qualification to our Step up Programmes (up to Area Manager), Apprenticeship and Graduate schemes, the scope for development really is in your hands!
If that’s not enough to tempt you, we’ll offer you the following benefits;
*A competitive salary
*Annual leave starting at 5.6 weeks increasing to 25 days holiday plus 8 bank holidays
*25% colleague discount
*Employee Assistant Programme
*Save As You Earn share scheme
*Access to a range of shopping discounts at high street retailers
*Healthcare cash plan (self and family)
*Long service awards
*Trade Price Bike Scheme
*Training courses available via our E-learning hub
I’m sure you’ve heard of Halfords, after all with over 110 years’ experience synonymous with travel, we’re a household brand in the UK and ROI. In a nutshell, we’re the UK’s leading retailer of automotive and cycling products and also a leading independent operator in car servicing and repairs.
In terms of success, our strategy is going from strength to strength – our aim to deliver group sales in excess of £1 billion by the end of financial year 2016 was actually achieved by the end of financial year 2015, a year ahead of plan! In the retail world this puts us in a great place. And just to add to this success, for the second year running we’re one of the Sunday Times ‘Top 25 companies to work for’.