IT Technician (Hardware / Software)

Lucid Support Services Ltd
Long Lawford
05 Oct 2017
25 Oct 2017
Contract Type
Full Time

We are currently recruiting for an IT support technician based in Rugby,

The successful Support Technician will be responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.

Key Areas of Responsibility
Configure customers systems to their required specifications.
Test systems to ensure 100% quality.
Maintain minimum monthly productivity goals.
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
Ensure that customers receive the highest level of customer service.
Communicate issues concerning customer orders to the Help Desk or Team Leader.
It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
Overtime is to be expected and in some cases may be required
At times complete tasks normally associated with higher levels of technician to aid co-worker development

If you think you could be suitable for this position, please send a copy of your latest CV to (see below) and a member of the resource team will be in touch shortly.