Pharmacy Lead - West Midlands Clinical Hub

Care UK Primary
05 Oct 2017
21 Oct 2017
Contract Type
Full Time
About the Job

Are you passionate about providing advice to patients? Do you have the desire to make a difference to patients? If so, look no further, as we could have the job for you. Care UK is providing an Integrated Urgent Care (IUC) service across the West Midlands. The IUC service provides a 24/7, 365 days a year non-emergency telephone service to over 4 million patients in the West Midlands via NHS 111. We are simplifying the patient pathway by utilising specialist clinicians who can give advice to patients based on their clinical capabilities, and we are now looking for a Pharmacy Lead to join the team on a permanent full time basis. You will be based out of our NHS 111 call centre in Brierley Hill. Within this job, you’ll be responsible for: • Line managing the Pharmacy Advisors at the Clinical Hub, giving advice and support when needed. • Ensuring staff are recruited with appropriate skillsets and to participate in inducting new staff • Coordinating an effective and efficient audit process in order to monitor and evaluate standards of client care. • Identifying and dealing with cases of poor clinical performance

About Care UK

Care UK was founded in 1982. Today our healthcare services include treatment centres, prison health services, GP practices, NHS walk-in centres, GP out-of-hours and CATS and diagnostic facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK. Care UK is the largest independent provider of urgent care services in England incorporating OOH's, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England. We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times. For more information, please visit our website:

The Requirements

In order for you to be considered for the job, as a minimum we are looking for you to: • Be registered as a Pharmacist with the GPhC • Hold a qualification as an independent prescriber • Have previous experience of working within a prescribing role • Have previous experience of supervising staff in a clinical and non-clinical aspect. • Have an excellent understanding of the telephone advice triage service. • Be an effective communicator, including listening and interpersonal skills. It would be nice for you to have any one of the below, although these are not essential: • Experience of conducting audits and providing audit feedback to drive performance • Experience of telephone triage/advice • Experience of patient contact services and/or primary care nursing

Application Process

Once you have pressed apply to this job, you will be contacted within 72 working hours by Ben who sits within our recruitment team by phone or email. If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.

Additional Information

If you would like to talk to one of our friendly recruiters for further information or for a full, comprehensive Job Description, please contact Ben Averill, / . Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

This is a permanent full time job, working 37.5 hours per week on a rota basis. As we are open 24/7, we’re looking for someone who is flexible to work days, evenings, nights and weekends. Your role will be split 50/50 between management hours and clinical hours. We can offer you: • A competitive salary • 25 days annual leave + 8 public holidays • Company Pension Scheme • Regional/national opportunities • Free online and face-to-face training • Cycle to work scheme • Childcare vouchers and online discounts

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