Hr Hub Assistant (6 month FTC)
Are you passionate about delivering a first class HR experience? Do you enjoy supporting your colleagues and advising on policy and processes? We're seeking a HR Hub Assistant for a 6 month fixed term period to work within a busy Hub team where you'll be the first point of contact for our managers and employees who are seeking HR Advice, providing an administration and advisory service across our business on all areas within an employee lifecycle. So that could be supporting pay reviews, bonus or other projects, payroll and benefits administration, changes to terms and conditions, and maintaining the data in our HR systems.
We're ideally seeking someone with previous HR experience, preferably working as an HR Assistant or on a HR Advice line. You'll need experience of first line customer support/advice as you'll spend a lot of time resolving employee and line manager queries over the phone. You'll be performing multiple tasks across multiple systems so strong IT skills are required. Excellent verbal and written communication skills will be one of your biggest strengths, as you'll be listening and identifying where questioning is required when speaking to colleagues, so an empathetic approach is needed.
As a HR Hub Assistant, your key skills and competencies will include:
* An interest in HR
* Passionate about delivering an excellent customer experience
* The ability to work effectively in a target driven environment
* 'Right first time' attitude - focusing on quality- 100% accuracy required
* The ability to work well in a team, sharing knowledge and being supportive
* University degree in HR/Management/Psychology
Severn Trent benefits include:
* Salary of £21,000
* Fantastic Pension scheme
* 25 days' holiday plus 8 bank holidays, with the option to buy or sell up to 5 additional days per year
* Full range of Flexible benefits such as: o SMART water - save money on your bills o Private medical insurance o Dental Insurance o Childcare voucher scheme
We're based at Severn Trent Centre in the heart of Coventry city centre, right by the train and bus stations. With an onsite Costa Coffee and Restaurant, we have everything you'll need onsite, however the city's shopping, restaurants and cafés are just a short walk away.
Who are we?
We're a FTSE 100 water company, serving 8.1million people across the Midlands and into north and mid-Wales. Our customers, and the communities that we live and work in, are at the heart of everything we do and we're proud to be building a lasting water legacy.
Our vison is to be the most trusted water company by 2020, delivering an outstanding customer experience, the best value service and environmental leadership. And we'll achieve that by putting our customers at the heart of everything we do, driving operational excellence and continuous innovation, investing responsibly for sustainable growth, changing the market for the better and creating an awesome place to work.
We want our people to be part of an organisation that celebrates diversity and individual thinking as we believe a diverse and inclusive workforce is important for success. We seek to ensure that every employee and every application we receive, without exception, is treated equally and fairly.
This job was originally posted as www.totaljobs.com/job/76722532