Service Support Administrator - Plant Hire

From £18,000 to £25,000 per annum Depending on experience
06 Oct 2017
20 Oct 2017
Contract Type
Full Time

A major construction and plant hire company are looking for an experienced administrator - preferably with a knowledge/background in plant hire - to join their busy team. Reporting to the Service Manager this is an important support role.

Duties include:

  • Answering incoming calls, taking accurate messages, passing on information both internally and externally with valued customers.
  • Accurate data input of important information onto industry and bespoke software.
  • Checking warranties and test certificates to ensure their are legal and valid.
  • Keeping accurate records and archiving systematically.
  • Skills/experience required:

  • Demonstrable background in a similar service administration role.
  • Excellent verbal and written communication skills and a confident telephone manner.
  • The ability to keep calm and focused in a busy, high volume environment.
  • Strong IT ability and be able to pick up new/unfamiliar software quickly.
  • Organisational skills and the ability to work to tight deadlines whilst maintaining high standards.
  • High attention to detail and accuracy.
  • Flexible team working skills and the ability to work under your own initiative.
  • Strong customer service skills.
  • It would be a distinct advantage if you have previous experience in a similar role.

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