Italian Speaking Administrator

Recruiter
Rugby Recruitment
Location
Long Lawford
Salary
£21,000 per annum
Posted
06 Oct 2017
Closes
13 Nov 2017
Contract Type
Full Time
Italian Speaking Administrator ROLE

Under limited supervision perform administrative and customer support duties via a variety of communication channels.

  • 37 hours a week Monday to Friday
  • Hours 8.30 am - 5 pm
  • 25 days holidays
  • Salary £21,000 - £22,000 annually
  • Establish and maintain effective relationships with staff and customers at all levels using Italian and English language skills
  • Exemplify quality expectations within all areas of contact with suppliers, restaurants, other corporate departments and customers
  • Understand and support customers’ aims and responsibilities
  • Understand customer operations and equipment impact
  • Ensure information processed is of the highest standard and accuracy
  • Provide administrative support and training on a variety of tasks and projects, to all departments and customers as required
  • Update and accurately maintain databases to agreed timeframes
  • Produce and maintain support documentation
  • Analyse and report
  • Track and respond appropriately to incoming correspondence from internal and external customers
  • Produce correspondence and reports using appropriate software and tools
PRINCIPAL ACCOUNTABILITIES

KEY SKILLS

  • Fluent with Italian and English language
  • Excellent computer skills including fully proficient in Microsoft Office
  • Excellent communication skills and ability to liaise with customers/suppliers and internal staff across a variety of mediums such as telephone, email, live chat and social media
  • Strong attention to detail and accuracy
  • Flexibility and Adaptability
  • Resilience
  • Basic technical/engineering understanding would be an advantage