Insurance Administrator

Recruiter
Adecco UK Limited
Location
Bermuda Park
Salary
£17,000 per annum
Posted
06 Oct 2017
Closes
17 Nov 2017
Contract Type
Full Time
I am currently recruiting an Insurance Administrator for my client in Coventry - a global insurance company. Salary is £17,000 per annum. 9am-5pm Monday-Friday with an hour for lunch.

Purpose:
To provide a service to policyholders & their representatives in the issue and renewal of policy documentation, notification of new claims arising, and pro-actively drive claims to a conclusion, in accordance with the appropriate policy wording and agreed insurer and Company procedures.

Main Tasks:

1.Produce and issue Renewal documentation on a monthly basis.

2.Handle incoming claims notified in a courteous and efficient manner.

3.Follow agreed claim procedures relevant to each policy type in order to ensure that the appropriate evidence and documentation is obtained to allow settlement of claims within service agreements and T&C's of applicable policy

4.Pro-actively drive claims to a conclusion.

5.Where necessary, submit to the insurer notification of Large Loss claims that fall outside of our limit.

6.On a daily basis update household claim notes from 3rd Party engineers web portal.

7.Process Pro rata refunds

8.On a monthly basis, advise line manager of third party supplier's failure to provide adequate / expected service levels.

9.Provide such support and assistance to policyholders as may reasonably be required.

10.Ensure both system and paper files where applicable are kept updated at all stages.

11.Liaise with all insurers and or Brokers where necessary keeping accurate records of conversations

12.Handle Correspondence within agreed department timescale

13.Pass Sign off to Underwriting on a daily basis

14.All complaints will be dealt with as per the Company Service Level Standards

15.Following agreed procedures in respect of training and competence

16. Any other duties, which the Company may reasonably require

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.