Customer Service Advisors - temp to perm opportunities

Think Specialist Recruitment
Bermuda Park
£18,000 per annum
06 Oct 2017
25 Oct 2017
Contract Type
Full Time

Think Specialist Recruitment have registered a number of temp - perm Customer Service Advisors vacancies for a nation-wide client based in their offices on the outskirts of Coventry.

These roles will start ASAP and can guarantee the successful candidates full time work - these positions really are fantastic opportunities to kick start your career!

Situated close to Coventry Airport, these offices are just a short walk from public bus routes and easily accessible via car.

We are currently looking for confident candidates that excel in delivering a high level of customer service. Not only can we guarantee a supportive and welcoming team to join but an excellent opportunity to join a fast growing company. We have a variety of shift patterns on offer - please get in touch with us today to find out more!

Duties to include:

  • To answer inbound customer and client queries via inbound telephone calls
  • Deal with customers emails and respond to queries.
  • Track orders and confirm delivery timescales
  • Provide proof of delivery to customers
  • Track drivers to check on deliver whereabouts
  • Ensure all customer calls and emails are actioned within agreed timescales
  • Respond to customer feedback or queries in a positive and professional manner
  • To communicate effectively and professionally with all clients and customers to ensure that all manners are resolved in a satisfactory way
  • Composing responses to complaint letters

Candidate requirements:

  • Excellent telephone manner
  • Excellent communication skills - both written and verbal
  • Experience within customer service - contact centre, retail or hospitality
  • A true team player
  • A hard working and professional attitude towards work

Please note that the working hours will be Monday to Friday OR Tuesday to Saturday (8am-5pm or 9am-6pm)- upon application your working hour preferences will be discussed with you.

If this sounds like the role for you then please get in touch today - we want to hear from you! Send us your CV or why not call into the office to discuss your application with one of our consultants -.

Looking for the next step in your career? Think Specialist Recruitment.

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