Mobile Service Technician

07 Oct 2017
15 Oct 2017
Contract Type
Full Time
The Role

As a Mobile Service Technician you will assist the centre management team by providing a consistent and outstanding level of customer care in line with the company’s values, policies and procedures.

As part of the team you will help to achieve centre objectives in order to maximise sales and enhance the profitability of the centre.

The centre

You will be working within a busy comprehensive centre, offering a range of range of products, services and maintenance to retail and fleet customers, as well as an in centre offering for heavy vehicle maintenance.

Key Responsibilities

Support the centre management team to increase centre contribution, assisting in optimising sales of products and services Ensure full Vehicle Health Checks and Breakdown Service Records are carried out and customers are advised accordingly Carry out roadside breakdown call outs, this can sometimes be in unsociable hoursParticipate in the standby/call-out rota for the Centre and/or work a shift patternPredominately based away from the centre, attending national and fleet customer sites or roadside to replace or service commercial tyresEnsure compliance with our Health and Safety standardsMaintain high levels of customer satisfaction by delivering outstanding customer service Comply with all company standards, values, policies and proceduresThe Person

The ideal candidate will have excellent communication and interpersonal skills as well as a full valid driving licence. They will also have;

Experience of;tyre husbandry working in a similar role delivering outstanding customer care and high sales performance Ability to;work autonomouslymanage multiple tasksadapt and changework as a team playerproblem solvework flexibly

The Company

ATS Euromaster Ltd, part of the prestigious Michelin Group, has an extensive nationwide network of Service Centres providing national coverage across the UK.

As the UK's largest tyre service provider and fleet market specialist, we pride ourselves on being easy to do business with, offering honest expert advice and providing our Customers with outstanding customer care.

In addition to a competitive salary we offer 25 days holiday (plus bank holidays), a generous flexible pension scheme and a competitive staff discount scheme on our range of products and services. We also offer additional voluntary benefits including childcare vouchers, discounted eye care and holidays. Training will be provided including City & Guilds qualifications and numerous opportunities for career development will be available.

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