Customer Service Advisor
A Family owned and run company, Oaklands Group have been trading for over 25 years as a key market leader manufacturing and supplying the Construction, Traffic management and Water industries through our established distributor network in the UK and Europe.
Through continued investment and growth into new markets we are currently seeking a bright, enthusiastic, self motivated person for a Customer Service Advisor position on a permanent full time basis, who will pro actively look to work with our existing team, with the primary focus on developing and delivering a first class service to our existing customers and building relationships with potential new customers as the company aims to grow and expand its product sales.
Duties and Responsibilities
: Dealing daily with customer enquiries by phone or email
: Process customer orders and schedules
: Monitor and manage customer orders to ensure products are supplied on time and correctly
: Actively promote added product awareness to existing customers and assist in managing key customer accounts maintaining client relationships
: Liaising daily with the production team on product lead times
: General office administration
: Friendly, confident, highly motivated approach, able to work alone or within a team
: Quick learner with good IT skills
: Possess excellent attention to detail and have strong organisation and planning skills
: Exemplary customer focus and service
: Willingness to further your career as the company continues its growth into new markets
The successful candidate will receive full internal training of our working systems, products and markets
Hours of work are Monday to Friday 8.30am to 5.30pm with 45 minute lunch
On site parking is available
Salary is negotiable for the right candidate
No Agencies to apply please.