Salary : Competitive
Venatu Consulting are currently working in partnership with our client to recruit an Operations Manager to cover the South of the country.
Our client is a leading fleet services company consisting of a range of waste handling trucks, commercial vehicles, and plant machinery. Managing a disparate number of workshops from the Midlands & South, you will be given full autonomy to make day to day decisions and enjoy the challenge of working in a fast-paced environment.
The ideal candidate will be able to demonstrate strong leadership and influencing skills as well as a proven track record in financial and budget control whilst being focused on the customer experience. You will have the ability to motivate, mentor and support your team to deliver excellent results whilst holding the customer at the Heart of everything we do.
- Profitability and sales - ensuring the targeted level of profit is delivered at each workshop using effective leadership and communication
- Customer care - develop and maintain productive relationships with key customers and suppliers whilst delivering customer excellence
- Operational cost - ongoing reviews of all associated operational costs and identifying synergies to reduce overheads. Analyse cost reports and recommend and implement measures for reduction
- People Management - develop and support managers to display effective leadership. Continually monitor staff morale and encourage strong methods of communication
- Health and safety - ensure all workshops adhere to current legislative requirements. Monitor Health and safety inspections and ensure solutions are implemented for issues identified
- Operating licence requirements - implement measurements to ensure vehicle legislation is complied with
Qualifications and Skills Required
- NVQ or City and Guilds in Heavy Motor Vehicle
- Management experience gained in a workshop environment
- Financial accounts knowledge
- Strong leadership skills
- Excellent communication skills
- Computer system expertise including spreadsheet analysis