Quality Assurance Manager
An excellent opportunity is available with a most respected Financial Services client based in Coventry for a Quality Assurance Manager to head up the Quality Assurance function.
The Quality Assurance Manager will lead a team that undertakes a schedule of risk based quality assurance assessments using the defined Risk Methodology and providing support to our business colleagues in respect of the delivery of key internal/external governance commitments e.g. Controls Testing; Advice quality checking; and adherence with Enterprise Risk Management Framework.
- Leading a team that undertakes a schedule of risk based quality assurance assessments and controls testing, using the defined risk methodology
- Undertaking targeted control interventions and assurance, managing the resolution and remediation of conduct risk issues where required, to maintain a green control environment
- Providing robust, effective and insightful reporting, analysis and communication to provide assurance to senior management that the business is compliant with the defined governance framework
- Operating effectively across Mortgages, to share best practices and seek synergies in the control and quality assurance framework mechanisms, identifying opportunities to continuously improve
The Quality Assurance Manager will possess experience in risk management and audit as well as proven success in project or change management and assessment of the impacts this has upon the internal control environment. You will have detailed knowledge of the mortgage, general insurance regulations industry and proven experience of influencing senior stakeholders, including briefing and presentations, be an experienced people leader and have excellent stakeholder management skills.
This is an excellent opportunity in Coventry. Please apply now, or for further information please contact Kayte Short at