EON Administrator Coventry

Bermuda Park
£8.28 per hour
07 Oct 2017
22 Oct 2017
Contract Type
Full Time
*E.ON Administrator - Coventry

A new and exciting opportunity has arisen for a Temporary Administrator based in Westwood Business Park, Coventry, CV4 8LG.

Due to continued growth, E.ON is looking for an Administrator to join their Market Creations team, you'll initially work for Manpower on a temporary basis but there's opportunity to become an E.ON permanent employee.
E.ON is a great place to work; the culture is very open, people are genuinely helpful pulling together to help you succeed. There is some parking available on site.

In this role you'll also benefit from annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays).

* Hourly rate £8.28 per hour rising to £8.85 per hour after 12 weeks
* Length of assignment: ongoing
* Hours: Full time - Monday - Friday - 08:00 until 16:00 or 09:00 until 17;00
* Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays)

Main Duties
*Manage lead generator returns, recording and checking CRM (customer relationship management) system and top line cancellation breakdown.
*Carrying out dip checks and feeding back results and providing reports for lead generators where necessary.
*Support with setting up of lead generators.
*Bulk upload leads and creating new campaign and sales channel codes on to the CRM system.
*Monitor and manage the E.ON Installation Mailbox - this includes tracking and responding to customer queries as well as directing queries to appropriate internal teams
*Finance reconciliation - chasing up invoices, matching invoices to forecasted spend and ensuring that invoices match quotes
*Filing on shared drive.
*Monitoring "no customer contacts" pot and post letters where appropriate.
*Update , manage and maintain call log on a weekly basis
*Manage data exceptions to ensure that customer information captured on our CRM is accurate and clean
*Order reprints for marketing material

*Essential Skill Sets:
*Experience working in a fast paced target driven environment
*Competent computer user - Microsoft Outlook and Excel (Excel to a basic level of data entry and manipulation)
*Understanding of the importance of a fast client service and achieving set deadlines
*Strong attention to detail and organisation
*Motivated, able to work demonstrating initiative with minimal supervision

About E.ON
Millions of people get their gas and electricity from E.ON at home and at work. That makes us one of the UK's top energy companies. With the energy industry evolving faster than ever, E.ON is leading the change.
They're always looking to help and treat their customers fairly - whether it's making bills simpler to understand or developing new apps to help them better control their usage. And its E.ON's people who are making it happen. They're a team that works together to come up with bright ideas.
For more information on the vacancies Manpower have with E.ON or just for more information on E.ON please visit http://minisites/e-on/

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