If you are interested in working within a unique organisation that strives to make a real difference to the lives of others, Katie Bard may have the role for you! A leading international business is looking for a Programme Advisor to join their highly successful Birmingham team on a permanent basis!
Working within a busy team, you will be working at the very core of this fantastic business. Your role as an Advisor will be to support and advice a wide range of clients over the telephone. You will be supporting individuals with health issues, booking in appointments and making referrals. You will need to be empathetic, able to build relationships with clients quickly.
You will need to manage a large number of calls, and will need to maintain professionalism at all times. You will need to ensure that all company records are up to date, and be able to gather all relevant information from clients. This will involve handling confidential information, which you will need to be sensitive to.
The ideal candidate will have previous experience of working in a contact centre, and will be extremely confident on the telephone. You will have a passion for helping others, and will want to be a part of a successful business.
This is a fantastic opportunity to work within an organisation that has a truly benevolent ethos, and gain invaluable experience. To apply for this role, please contact Katie Keates at Katie Bard on 0121_633_4443. If you are already registered with Katie Bard, please contact your consultant directly.