Part Time Customer Service Advisor

Net worx Ltd
Circa £10,984 rising to £11,247 (Includes 3 Saturd
07 Oct 2017
16 Oct 2017
Contract Type
Full Time
Part Time Customer Service Advisor Salary: Circa £10,984 rising to £11,247 (Includes 3 Saturdays per month) Part Time (20 hours): Monday – Friday (10:30 – 14:30) + Saturday mornings (09:30 – 12:30) Permanent Location: Northfield Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge waiting at the West Brom. You will ensure our customers’ needs are at the forefront of your day every step of the way. From having conversations with our customers you will be able to identify their needs through the services we provide. At the West Brom you’ll have every opportunity to take the next step and keep moving: we’re well known for providing excellent development support and always promote from within wherever possible. Key Responsibilities To be the face of the West Brom To deliver excellent customer service every time Identifying and providing solutions to customers’ needs Cash and cheque handling Ability to get things right first time Skills & Attributes Previous customer service experience Genuine interest in customers Enthusiastic when working within a team Excellent communication skills Flexibility within the branch network when required What’s in it for you? Performance related pay scheme Generous annual leave starting at 25 days Pension scheme Life assurance Corporate discounts Inspired by the Society’s Vision and Values, it’s not just what we do but how we treat our colleagues and customers that make the people at the West Brom really stand out from our competitors. Head Office: 2 Providence Place West Bromwich B70 8AF. [URL removed] The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.
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