1st Line Support Desktop Analyst

Recruiter
Hays Specialist Recruitment Limited
Location
Birmingham
Salary
£9.91 per hour
Posted
07 Oct 2017
Closes
14 Oct 2017
Contract Type
Full Time

Desktop Analyst required for leading organisation providing 1st line support

Your new company
A Desktop Analyst is required for a successful organisation based in Birmingham performing a first line IT support function working 37.5 hours Mon-Fri (3 month contract).

Your new role
Be the 1st point of contact providing high quality support service for internal users
Provide basic IT fixes and solutions over the phone
Respond and answer all IT Support calls
Escalate as required to the IT Manager

What you'll need to succeed
Excellent communication and customer service skills
Ability to identify new opportunities within own area and provide workable solutions
Willingness to be pro-active, learn new skills and take additional responsibilities
Capable of working in a pressurised environment
Desirable technical skills include: Windows, MS Office, Active Directory Administration

What you'll get in return
£9.91ph

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk