Engineering Technical Office Assistant

Manpower UK
09 Oct 2017
16 Oct 2017
Contract Type

How about working with challenging tasks in a respectful and friendly working environment, developing world leading solutions, and being part of a global yet tight-knit network of 11,000 colleagues in 50 countries? This is Metso.

In this role, you will be responsible for quotations, sales orders, purchase orders and other office tasks in order to delivery of efficient and excellent service.

Your daily duties will be connected with supporting to the Metso Waste Recycling customers in UK ensuring they will stay loyal to our brand. Furthermore, in case of need you will be asked to travel within UK and visit our WRE office in Denmark.

Duties and responsibilities:

Provide support and troubleshooting to customers in UK (phone, e-mail)

Support the Service and After Sales Manager UK with all office tasks

Coordinate the network of own service technicians and the service sub-contractors in UK

Support Metso Denmark in coordination of installations of new machines on-sites

Ensure timely and correct quotations and orders on parts and services to customers in UK

Sourcing of parts from Metso DK (intercompany trade) and/or local suppliers

Support Metso Denmark in execution of warranty cases for Capital and Service in UK

Closely cooperate with and learn from WRE Service team in Denmark

Support implementation of agreed strategies of Metso Waste Recycling

Ad hoc tasks in Service department in UK


Technical minded and used to work with quotations and orders in ERP systems - preferable SAP

Fluent in English

Minimum 5 years of experience (for example as craftsman or service worker on sites)

Experienced in communicating with customers and other parties

Business acumen

Proficient with MS Office tools (Word, Excel, PowerPoint, Outlook) and IT in general

We offer:

Challenging opportunities contributing to Metso's industry leading solutions in a friendly, respectful and global environment

Opportunity to work in a global community

Pride in working for an industry leader in mining, aggregates, recycling and oil and gas

For full details of the scope of the role, please apply online.

ManpowerGroup Solutions is working in partnership with Metso on this vacancy.

Please note: We do not accept unsolicited CVs or applications from recruitment agencies.

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