Service Desk Administrator/Helpdesk Coordinator

Recruiter
Big Red Recruitment (Midlands) Ltd
Location
Tamworth
Salary
25500.00 GBP Annual + + DIS, 5w hol + bh
Posted
09 Oct 2017
Closes
13 Oct 2017
Job Type
Administrator
Contract Type
Permanent
This market leading global retailer is seeking a Service Desk Administrator for a 12 month fixed term contract to cover maternity leave. You will be responsible for overseeing all tickets raised with the service desk and it will be your responsibility to prioritise them and manage the escalation process. You'll also be reviewing the ticketing process and helping to build up a knowledge base. Role:...