HR First Line Response Agent

Compass Group
08 Oct 2017
26 Oct 2017
Contract Type
Full Time

Are you passionate about providing a first class customer service?

Our Human Resources Shared Service Centre currently has a unique opportunity for a driven, ambitious and articulate HR First Line Response Agent to join our team.

Starting as a HR First Line Response Agent with Compass Group means that you aren’t just taking another job, it’s an opening to an exciting and rewarding career within HR. It’s your chance to join a global organisation that places its people, their development and success at the forefront of what we do.

Compass is the world’s largest food and support services company, with operations not just in the UK, but on almost every continent. We boast some exciting contracts with the likes of Chelsea F.C, the Brit Awards and Aintree Racecourse. So we’re always on the lookout for the top talent to join us.

Main responsibilities

As a HR First Line Response Agent, you will handle high volumes of enquires through a range of channels, such as telephone queries, emails, quick chat and through our HR Portal; where you will be responsible for providing information surrounding company and policy.

This is a fantastic opportunity for an individual who is passionate about developing their career within HR/Employee Relations. We will provide you with a clear introduction to HR and the fundamentals of employment law and explores the key issues encountered by HR practitioners, and is underpinned by structured career pathways within our organisation.

Ideal candidate

To fit in with us, and for us to be right for you; you will have a strong customer focus, whilst being a confident communicator, with the ability to articulate a high level of verbal and written English. In addition to this, you will have a knowledge of HR Policies and Procedures along with the ability to demonstrate a high level of confidentiality. Most importantly, you will be passionate and have a demonstrable desire to develop a career within HR.