Customer Travel Consultant

Recruiter
Burton Commercial
Location
Burton-on-Trent
Salary
£17,500 per annum
Posted
08 Oct 2017
Closes
15 Nov 2017
Contract Type
Full Time
My client based in Burton on Trent are currently recruiting for Customer Travel Consultants to join their growing, successful team.

The ideal candidate would have experience in a Customer Service environment, either face to face or telephone based. You will be required to demonstrate excellent verbal and written communication skills, whilst maintaining a high level of attention to detail and customer focus.

Main Responsibilities

• Handling incoming calls from clients in a timely and professional manner.

• Providing information about tours and destinations.

• Ensuring a high level of customer service on each and every call.

• Taking bookings over the phone and providing online support

• Possess strong problem solving skills

Key Competencies required

• Attention to detail and accuracy

• Well-developed communication skills

• Detail oriented and works with a high degree of accuracy

• Ability to multitask

• Strong commitment to excellent customer service

The working hours are 37.5 a week including the below shifts working 5 days out of 7 :

Monday to Friday – 9-5 / 10-6 / 11-7

Saturday and 10-4 Sunday – working 3 out of 4 weekends

My client is offering 25 days holiday per year plus bank holidays along with a salary of £17,500 - £19,000

If you are interested in the role, please apply online or send your CV to or call and ask for Jessica.