x 20 Call Agents - Kenilworth - Drivers Only

£8.20 per hour
08 Oct 2017
25 Oct 2017
Contract Type
Full Time

Do you have Customer Service experience?

Are you looking for a new and exciting career?

Our very successful client based in Kenilworth is currently searching for a high volume of Customer Service Advisors to join their fantastic team on a temporary to permanent basis. They offer fantastic benefits and are looking for a large volume of staff due to expansion and growth in the business.

Duties Include:

  • investigate and identify root causes for customers and resolve complaints
  • dealing with general customer enquiries
  • responding to customer cancellations
  • liaising with departments to deal with correct solutions for customers
  • providing a consistently good level of customer service within a timely manner and within SLA's
  • receive and make customer service calls required and assist the Offshore call centre staff during busy period


  • Excellent communication skills both written and verbal
  • Urge to develop and grow within a business
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound calls
  • Able to make outbound calls
  • Good negotiation skills
  • IT Literature
  • Ability to work in a fast paced environment
  • must be a driver, due to location


£8.20 Per Hour Rising to £17,000 Per Annum


Full Time - 37.5 hours a week between the hours of 8am and 8pm on a rota basis!

Part Time - Flexible


  • Free car parking on site
  • Ongoing training and career development
  • Free breakfasts!
  • Childcare vouchers
  • Discounted high street vouchers!
  • Social events - i.e. Days out!

This is a FABULOUS opportunity - Please apply or contact Hollyfield Personnel if you believe you'd be interested in this role.

**Please note: Due to the high volume of applications we recieve, if you haven't had a response within 1 week of making your application then please assume that, on this occasion, you've been unsuccessful**

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