Concierge / Caretaker

£10 per hour
08 Oct 2017
25 Oct 2017
Contract Type
Full Time

Job Title: Concierge / Caretaker

Position: Temporary - Up to 3 months

Location: Central Birmingham

Salary: £10.00ph + holiday pay

Working hours: 7am to 4pm, Monday to Friday

Who are we?

FirstPort is one of the largest and most experienced property managers in the UK, employing more than 3,300 people, of which 2,500 work at the 3,700 developments we manage. Great property management is about more than just bricks and mortar.

Role overview:

As a FirstPort Concierge/Caretaker, you will support this large residential development with an efficient service to the residents and follow procedures in a courteous and friendly manner

If you look out for people's best interests, and show them you care by dealing with them in a warm and friendly manner. If you are creative, resourceful and can listen, consult and take on-board people's opinions and needs, then this could be the job for you!

What you'll be doing:

  • Provide a high standard level of service to Residents and all visitors to the development

  • Ensure the development is professionally maintained

  • Keep an up-to-date record of all residents currently residing at the Development and that registration forms are issued and completed by incoming occupants

  • Ensure the Development and grounds are effectively monitored and facilitated whilst on duty

  • Ensure that all deliveries are signed for and kept in the holding room until collected by the recipient and appropriate disclaimers are maintained

  • Issue parking permits to all vehicles accessing the development. Ensure compliance with the parking regulations of the development

  • Ensure that all residents and their guests are following the regulations implemented by the Managing Agents Consort

  • Capture and record works orders as necessary to resolve defects arising during out of hours and report any security incident to the police and Development Manager as required

  • Liaise and direct contractors on site, inform management when contractors arrive to carry out works on Consort behalf

  • Ensure Caretaker and Cleaning tasks are completed such as dusting, sweeping, mopping, emptying bins and vacuuming of communal areas such as the foyer and hallways

  • Ensure that all health and safety risks are identified, and reported to the Development Manager and eliminated

  • To investigate any system faults and to report these faults to the Maintenance Operative and Development Manager with details of any actions taken

  • To investigate any property faults discovered or reported and to attend and record on concierge reports and work record sheet. Inform the faults to Maintenance team and Development Manager

What skills you'll need:

You will need to have worked in a similar position and have relative experience. What is essential is the ability to work as individual and to build strong working relationships with our residents

Punctuality, reliability and attention to detail is key

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