A new exciting opportunity has arisen with our client for a Customer Representative to join their team in Coventry. You will join on a full time,permanent basis and will receive a salary of GBP16,500 per annum.
Our client is a market leading specialist motorcycle insurance broker. With over 240,000 customers, they've been around for over 85 years, but they never stand still. They pride themselves on being different, innovative and ambitious. They've built the fastest growing, award-winning biking social network - BikeSocial - which is going from strength to strength. Now they're keen to continue growing their business - their minds are well and truly open as to where the company could be taken in the future.
Have you got something special to offer, because our client does???..
Our client believes that their people are their most valuable asset, therefore they work tirelessly to create and maintain a modern, engaging and enjoyable environment which enhances their culture and makes this unlike any other customer operation. Highlights include; free refreshments, coffee-shop style break area with flat-screen TV and real motorcycles that decorate the office.
About the Customer Representative role:
In this role you will provide exceptional service to new and existing customers by resolving queries, providing quotes and being a brand ambassador, through engaging and memorable experiences.
You will provide the service and experiences that the business and brand reputation is built on. You will share customer's passion for biking, as they power the business and will work tirelessly to achieve the best possible outcome.
As a Customer Representative, you will ensure that every customer receives the highest possible level of service, every time. By demonstrating ownership, passion and knowledge.
The ideal Customer Representative:
- A professional, friendly and confident individual - representing the voice of the company and demonstrating the values of the business at all times
- Someone who will take a proactive approach to deliver first contact resolution and ensure that customers are well informed of all products and services
- A strong team player, who works well with others to ensure that customers receive the best possible experience
- Results driven - clear understanding of business visions and goals
So if you would like to join the team as the new Customer Representative then please click 'apply' today, don't miss out on this exciting opportunity!