Customer Service Advisor

Nottingham Rehab Limited
14625.00 GBP Annual
10 Oct 2017
30 Oct 2017
Contract Type

Position: Customer Service Advisor

Location: Powys

Type of role: Temporary - 12 Month Contract

Salary: GBP14,625 per annum plus excellent benefits

Hours: 37.5 hours per week between 8.30am-4.30pm Monday to Friday

NRS Healthcare are a market leading and award winning manufacturer, distributor and service provider of daily living aids and rehabilitation equipment. NRS Healthcare delivers services on behalf of NHS trusts and local authorities across the UK with an annual turnover in excess of GBP140 million.

We are looking for individuals who do not just want a job but want to be part of a business that take care and are proud of what we do offering a much needed service to service users and put people first.

Temporary Customer Service Advisor duties include but not limited to:

  • Sales Order Processing

  • Service User Account Creation and Client searches

  • Stock query investigation and processing out of stock items

  • Liaising with service users to arrange delivery or collection of equipment

  • Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution

Temporary Customer Service Advisor Keys Skills and competencies include:

  • Good customer service experience

  • The ability to comply with internal process and procedures

  • Excellent communication skills

  • Good IT Skills

  • Good administration skills

  • Able to follow instruction and work to timelines and targets

In return we offer:

  • A competitive salary

  • 33 days annual holiday inclusive of bank holidays(rising 1 day per year after 3 years to a maximum of 38 days)

  • Comprehensive sick pay scheme

  • Pension Scheme and Life Assurance

  • Exclusive employee discounts, savings and competitions

  • Bike to work scheme

  • Childcare Vouchers

  • Free Parking

  • Employee Assistance programme