Apprenticeship- Customer Service
If you are a people person, this Customer Service Apprenticeship at JDP could be perfect for you. You'll earn a wage and work towards a qualification that can open the door to your new career.
It's not about what skills or qualifications you have, it's about having a can-do attitude and a desire to help; our brilliant training will do the rest. If you are polite, presentable and an articulate individual then you are exactly who we are looking for as you will be talking with clients. You should also have the ability to drive a forklift (training for this will be given and a driving licence is not necessary) and able to do a lot of manual handling.
What you'll do:
You'll receive training on how to understand and handle customer needs
Understand how to troubleshoot problems in a quick and timely manner
Learn how to meet targets & deliver a personalised service every time
Promote products and services
Build customer relationships
Deliver 1st class customer service
Be passionate and ready to learn
Work well in a team
Be confident and proactive
You might even
Have previous experience in a customer services role
What's in it for you?
We'll provide you with everything you need to complete a Level 2 in Customer Service
Once completed, we offer the chance to work towards a Level 3 in Customer Service or start a Level 3 Management Apprenticeship. Your chance to really climb the career ladder.
A huge amount of extras and benefits that come with working for the best supplier to the civil sector in the UK.
JDP are one of the leading distributors of civils and drainage products in the UK. As part of Tessenderlo Group, a worldwide organisation in more than 20 countries, JDP and its manufacturing partners are some of Europe's leading experts throughout our industries. With a network of 27 branches across the UK, JDP is undergoing a period of growth and change and we need motivated and knowledgeable people that can help us achieve our goals. If you are interested in becoming part of this exciting journey please apply!