Senior Service Advisor

Recruiter
Anonymous
Location
Stafford
Salary
24000.00 - 30000.00 GBP Annual + GBP24000 - GBP30000/annum
Posted
11 Oct 2017
Closes
08 Nov 2017
Contract Type
Permanent
Experienced Automotive Service Advisor - Trafford

Up to GBP24K basic salary plus bonus and extra Service Plan commission.

IS THIS YOU?

-Do you have previous Motor Trade Service Advisor experience?
-Do you work well under pressure whilst maintaining a professional attitude at all times?

If you can honestly answer "Yes" to the above then look no further.

As a Service Advisor, you will be the first point of contact for customers visiting our Dealership and as such, you'll be an important ambassador for the Group.

You will guide them through the entire process whilst their vehicle is with you & provide them and Management, with updates and information.

Your main focus will be:

-Meeting & greeting customers both face to face and over the telephone.
-Achieving pre-defined targets for upselling various Aftersales products & services
-Maintaining high levels of customer satisfaction and service in line with both the Group and Manufacturer standards.
-You will need to have:
-Previous Service Advisor experience & training
-Unlimited confidence, resilience, drive, energy and talent
-A full valid UK driving licence
-Aftersales DMS knowledge is essential

Package Description

-28 days holiday per year (including Bank Holidays)
-Childcare Voucher Scheme
-Friends & Family Customer Referral Payments
-Team Member Recruitment Rewards
-Discounts on products and services that we provide
-Retail discounts saving GBPGBPGBP's at high street stores, on-line and in supermarkets
-Team Member Auto-enrolment Pension Scheme with employer contribution
-Family & Friends Discounted Car Scheme

Our Client pride themselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.

Whilst we endeavour to reply to all applicants, we can only guarantee that we a member of the team will contact you should your skillset match above criteria